Support desk for products you have purchased (WordPress themes, plugins, etc.). You'll want to submit tickets directly and we'll get in touch very soon.
Find our FAQs here. If your question hasn't been answered here, drop us a line or use our contact form.
A: Winsomethemes Support is a dedicated support platform for customers who have purchased themes from Envato. We provide assistance and guidance to ensure a smooth experience with your purchased themes.
A: Winsomethemes Support offers technical support related to the Winsomethemes themes purchased from Envato or other. We can assist with theme installation, setup, customization, troubleshooting, and general inquiries about the theme's features.
A: We strive to respond to customer inquiries within 24-48 hours. However, during peak periods, it may take slightly longer. Rest assured that we prioritize all customer inquiries and will address them as quickly as possible.
A: Support Winsomethemes focuses primarily on assisting with issues related to the purchased themes. For other general inquiries or technical support unrelated to the theme, we recommend reaching out to the respective software or platform's support team.
A: Support Winsomethemes can provide guidance and suggestions for basic theme customization. However, for extensive customization or additional features, we recommend hiring a professional developer or reaching out to the theme's author for more specialized assistance.
A: To sign in to Winsomethemes Support, you have two methods:
Please note that the Winsomethemes Support login options may be subject to change, and it's always best to refer to our website for the most up-to-date instructions.